Privacy Policy

At GERINOV, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and protected when you visit our website or purchase products through our online store.

1. Information We Collect

When you interact with our website, we may collect personal information including:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Purchase and transaction details

Additionally, certain technical information such as IP address, browser type, device information, and browsing behavior may be collected automatically to improve website functionality and security.

2. How We Use Information

The information we collect may be used to:

• Process and fulfill customer orders

• Provide order confirmations and shipping notifications

• Respond to inquiries and support requests

• Improve website performance and customer experience

• Send promotional communications when customers choose to subscribe

3. Disclosure of Information

GERINOV may share necessary information with trusted third-party service providers such as payment processors, logistics companies, and website service providers solely for business operations.

We do not sell, lease, or trade personal information to unrelated third parties.

4. Information Security

We maintain reasonable safeguards designed to protect customer data from unauthorized access, misuse, or disclosure. Payment transactions are processed through secure third-party systems that comply with industry security standards.

5. Cookies

Our website may use cookies and similar technologies to enhance browsing experience, remember preferences, and analyze website traffic. Users may disable cookies through browser settings if preferred.

6. Customer Rights

Customers may request access to, correction of, or deletion of their personal information by contacting contact@gerinov.com